How do you answer a car buyer’s question with a video?
Repeat the buyer’s question, answer it in your first sentence, add one useful detail, and end with a clear next step. Keep it short and send it the same way the buyer reached you.
Answer Mode
Answer Mode means talking to one buyer about one question, the way you would on the floor. No sales pitch, no script.
A simple shape
- “You asked [question].”
- “The short answer is [answer].”
- “One thing to know: [detail].”
- “Next step: [book a test drive / send me your trade-in photos].”
For talk tracks by deal moment, see the script library.
Reuse the good ones
If three buyers ask the same thing, post the answer publicly too.
Where Promptur fits
Promptur is a video content platform for sales teams. Each salesperson gets a question on screen, written for their store, then records and shares a short answer from the Promptur recording app.
FAQ
Is a video reply better than a text?
It’s more personal: the buyer sees and hears who they’ll deal with. Use text for quick facts, video for anything that needs explaining.
Can I send video by text message?
Yes, or send a link. Check file size limits on your phone and carrier.
What if I don’t know the answer?
Say so, say when you’ll know, and follow up.
Start with one store.
Promptur is US$149 per salesperson per month plus applicable taxes. Book a 15-minute call with Stew to see how it would work at your store.